U A tutors offered to proof read a dissertation. they said they would charge Â£200 plus Â£30 introduction fee to an appropriately qualified lecturer.
The person who 'proof read' and gave feedback was not a subject specialist as promised, turned out to be a director of UA tutors and removed Â£1500 from bank account causing it to be overdrawn and charges to be incurred. They have admitted their 'mistake' and that they are liable and has stated that it was due to their parent company Godiva removing the money on their behalf, but 5 months, several letters, police and trading standards involvement later have still not refunded the money. They have a 'new' director - Ms Malloy, who is always unavailable but has promised, for the last five months, that it is being dealt with. Has anybody else had similar problems and if so - what happened?
perhaps we could consider a class action? People need to be aware of the dangers of dealing with this company.