UA TUTORS/GODIVA DEBITING BANK ACCOUNT WITH £480 TOO MUCH

London, England 1 comment
Not resolved

I engaged this company to tutor my son for a university resit at a cost of £120 plus a £60 registration fee totalling £180. They have debited my bank account with £655 but did it in small amounts so I wouldn't notice straight away.

They do not answer the phone or respond to e mails. My bank The HSBC have been really unhelpful and will not consider this a fraud as I gave the company my card details(naive to say the least).

It also took the Bank 2 months to respond to my query. I will now report Godiva/UA Tutors to the Police.

My son was not impressed with the tutor either!

Review about: University Tutors.

Comments

Anonymous
#564442

About 18 months ago I was contacted by the person who runs UA Tutors/Godiva to do quite a bit of maths tutoring for an engineering student of engineering.When I tried to get paid I was first fobbed off with a sob story about how he was just recovering from Cancer (but he had been very prompt in billing the student), then with a request to send in the bill to another company and finally just silence.

I've been so busy doing other things that I have let this slide.

But now I know for sure that he's still trading I shall go through the small claims process.So thank you for reminding me to pursue this.

UA Tutors - U A Tutors - removing money fromn bank account without permission and not refunding

Middlesbrough, England 29 comments

U A tutors offered to proof read a dissertation.they said they would charge £200 plus £30 introduction fee to an appropriately qualified lecturer.

The person who 'proof read' and gave feedback was not a subject specialist as promised, turned out to be a director of UA tutors and removed £1500 from bank account causing it to be overdrawn and charges to be incurred. They have admitted their 'mistake' and that they are liable and has stated that it was due to their parent company Godiva removing the money on their behalf, but 5 months, several letters, police and trading standards involvement later have still not refunded the money. They have a 'new' director - Ms Malloy, who is always unavailable but has promised, for the last five months, that it is being dealt with. Has anybody else had similar problems and if so - what happened?

perhaps we could consider a class action?People need to be aware of the dangers of dealing with this company.

Comments

Anonymous
Oldham, England, United Kingdom #790288

Hi guys. Did any of you manage to get your money back in the end?

Anonymous
#727955

Dr Vincent McKee, director of a number of companies (ICUT, UAT, Godiva Corporate Training) stood trial on 34 counts of fraud in 2012 and was jailed for two and a half years, plus banned from holding directorships.All the companies were declared bankrupt.

Incredibly the banks did not prevent further unauthorised deductions being made even while he was on trial.

The trial cost £300,000 so further charges were not pursued.Mr McKee has since been released and has announced his intention to continue trading from a company in Galway, Godiva Corporate Training (UK/Ireland).

Shyamz1
Chester, England, United Kingdom #627266

Sorry I didn't get your message reply.

Ive lost over 4k. I tried getting it back from the bank but they're not doing anything. Don't think I'll see that money ever again.

Anonymous
Oldham, England, United Kingdom #627257

Ive lost over 4k. I tried getting it back from the bank but they're not doing anything. Don't think I'll see that money ever again.

Anonymous
to Shyam #627600

Shyam, have you considered complaining to the Financial Ombudsman Service UK about your bank's refusal to reimburse you?The FOS's phone number is 0800 023 4567.

Does your bank not know that this man is a convicted, jailed fraudster? Are you aware of the Proceeds Of Crime Act (POCA) 2002? Have you thought about writing to the Serious Organised Crime Agency (SOCA)? Their website address is www.soca.gov.uk.

This pathetic crook should not get away with his crimes. Sure, he's in jail now, but his victims should get back every last penny he owes them.

Forget pursuing this matter further with your bank, they won't return your money to you.Focus on the FOS and SOCA.

Shyamz1
to Dalgetti Oldham, England, United Kingdom #627666

I contacted FOS before, because they weren't investigating the matter.What should I say to them now?

I faxed all the information to the Disputes department i.e. letter I wrote to UAT, media coverage on the fraudster, email conversation with the liquidator etc, but I had to ring them up to find out they can't help me! They said they'd contact me in 2 weeks time, but they didn't even bother. They also said we've sent you a letter explaining why we can't help.

I haven't even received it!

What should I say to the FOS now?

Thanks.

Anonymous
#568015

Over a year ago Vincent McKee asked me to do some tutoring on behalf of Godiva / UA Tutors.There was a lot of work in preparation as well as travel to see the student and quite a number of sessions.

The student was lovely but when I sent in my hours and travel expenses 'Dr' McKee became evasive, then gave me a sob story about having cancer and finally stopped picking up the phone or answering emails.

I know he charged the student for my work.

AND I had had to endure long conversations with his Christian philosophy and high ideals.A nasty *** man and fraudster.

Anonymous
to marion Oldham, England, United Kingdom #607075

Has anyone received their money back yet? I'm still trying to resolve it with my bank, but it doesn't really help when they start losing the details and documentation that i sent in.

Anonymous
to Shyamz1 London, England, United Kingdom #607092

I did get a partial refund of £250 and I am now battling with my bank HSBC as this is now a recognised fraud and the Bank should recognise that they have an obligation to refund Good luck with yours

Anonymous
to Mooky Oldham, England, United Kingdom #607140

I'm doing the same.I'm expecting a refund of approximately £4k.

It's ridiculous. I've just returned from the bank.

I've faxed them all the documents so hopefully they'll investigate.How much are you disputing?

Anonymous
to Shyamz1 London, England, United Kingdom #607749

Just got a refund off the Bank . They admit the five transactions on four days to the one company should have been picked up by their fraud department and therefore my original enquiry should have been dealt with by their fraud department and not their disputes department. Hope this helps

Anonymous
to Mooky Oldham, England, United Kingdom #608014

So you've got a full refund now?

Anonymous
to Shyamz1 London, England, United Kingdom #608250

Yes I now have a full refund but my fraud was a lot less than yours. I would keep persevering with your bank as any large institution is only as helpful as whoever answers the phone, When I originally reported this ,my bank were hopeless but this time I got an amazing youngster who actually cared,

Anonymous
to Mooky Chester, England, United Kingdom #608692

Did you have any proof to provide the bank?

Anonymous
to Shyamz1 London, England, United Kingdom #608716

I sent the bank a print of UA tutors web page with their fees highlighted, My son did actually get 3 hours tutoring so with the registration fee it worked out at £180 I also got a refund from Godiva for £250 so the bank only had to refund me £225 I think as the fraudster has been convicted helped and as I said I got a very helpful member of staff this time around. Whereas before the bank kept treating it as a dispute and asking for a refund voucher .

I would complain to the Banking Ombudsman I'm quite happy to tell them about my refund if that helps.

Shyamz1
#563667

I'm running out of options.I've been in touch with Trading Standards but they requested me to contact my bank.

My bank isn't of much help either and said they can't provide a charge-back procedure. Everyone just keeps redirecting me to someone else. To be honest, I'm not getting anywhere with this. Dr Vincent McKee is facing jail time for 2.5 years after he was sent to court I believe.

I'm not sure how I'm going to get my money back.

I'm expected a refund of over £4000.To be frank, I don't think I'll see that money ever again!

Anonymous
#563665

I'm running out of options.I've been in touch with Trading Standards but they requested me to contact my bank.

My bank isn't of much help either and said they can't provide a charge-back procedure. Everyone just keeps redirecting me to someone else. To be honest, I'm not getting anywhere with this. Dr Vincent McKee is facing jail time for 2.5 years after he was sent to court I believe.

I'm not sure how I'm going to get my money back.

I'm expected a refund of over £4000.To be frank, I don't think I'll see that money ever again!

My email is shyamgorasia@hotmail.com if anyone wants to talk about this.

mooky
#562266

Should I report this to my local Trading Standards in London

Anonymous
#558811

To get your money back, inform Coventry Trading Standards. The owner of the agency is now in jail, but they are looking at what he owes in order to reimburse people.

QF 6Db

Anonymous
#539071

i have had a similiar experience, they have taken £10,000 from my bank account. please get in touch with me and we can discuss further action

0207 3954155

Anonymous
to elizabeth gower Chester, England, United Kingdom #627259

10k?Wow.

I've lost little over 4k.

I've tried getting it back from the bank but they're not doing anything.Have you got your refund yet?

Anonymous
to elizabeth gower #1104495

Did you manage to get your money back?

Anonymous
#523396

I contacted UA tutors at the end of May and was told they had a great tutor for me (Rohan Morris) and I was require to pay upfront for the sessions which is £50.I agreed but they have since taken in total £850 from me all I have claimed to get back from the bank.

I thought it was all going swimmingly, but they have now contested this! I am horrified that these people are not in jail!

I rang the police who said they are aware of them already.If you've been a victim of their fraud then please tell the police to strength their investigation about these people!!!

Anonymous
#522973

To get your money back you need to call your bank and ask to be put through to disputes department.Tell them the situation and that you will report them to the banking ombusman if they do not do a reverse payment back into your account.

Then tell them to put a block on both UA Tutors and Godiva Corporation so they can no longer take money from your account.

Best to close the account if you want to be sure they won't take money anymore but cancel the debit card regardless.

Also report UA Tutors and Godiva to Actionfraud.police.uk

Anonymous
#521805

p.s they have also fabricated a London office address. There is no such company in that building

Anonymous
#521801

19 July 2012 and the same has happened to me.The weird thing is they took the initial payment, got me a tutor, and have now taken extra 4 payments and will not return the money.

They won't answer my calls and if they do, they don't speak, COWARDS. They change voices, Louisa Eamon and Michael Hughes. They imitate voices and make out the other have left but its them really.

A bunch of low lifes and they even advertise they are a Christian company.Disgusting!!!!

Anonymous
#510461

Hi guys. I'm having the Same issue. I Thought I was the only one. They've been taking money out even though tuition's have finished. They've Now literally emptied my bank account and took at over £3K out of my account.

I'm not sure What to do. They keep saying they'll Take care of it but It's been almost a year and still withdrawin.

What should I do?

Anonymous
#474664

hi there, 'Dr.Kelly scammed me and friends in January 2011, and I was unable to do anything about it.

I have now seen that Godiva has taken £470 out of my account in the last month or so. I would be keen to talk with you and discus options to go to court, alert police etc. Sky News emailed me asking about Dr.

Kelly, I told them my experience and heard nothing.Please feel free to contact me at taistrietman@gmail.com

Anonymous
#454539

I am also trying to get a refund from Uatutors (Coventry) who took unauthorised amounts of money from my credit card, far more than was suggested on my first contact.Dr patrick Kelly is very polite and promised my refund was in hand and they would be "out of pocket after not finding a suitable tutor".

They could not find a tutor who wa familiar with the software my son was working with and admitted this but have failed to send any refund.I am seriously considering going to court now as this all started last August (2011).

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